How a simple popup addition led to a drastic increase in opt-ins.
How I eliminated the need for 10-15 minute check-in calls and replaced it with instant status updates.
How I saved our teams from sifting through all leads daily to determine who to call first.
How implementing the "Honeypot technique" helped drastically reduce spam coming from inbound leads.
How fixing a long-standing bug uncovered a user need that led to removing barriers and improving the quality of patient information.
How removing the clutter and rethinking the UI led to a faster, more efficient strategy lookup app.